I filled in a replacement form a few minutes ago for eggs in Wingspan.įirst, I want to mention that the game is gorgeous, and the care that went into the design, both artistic and play, is obvious. If you have any other questions, please let me know and I’m happy to help. Missing one card of this value is inconsequential you can continue to play Scythe in the meantime while you wait for the card to arrive after filling out the form. The next step is to follow the instructions at the top of this page (click on the link and fill out the form) so we know where to send this card. It appears that you’re missing a 2-power card. Take a look at your board or the rules and you’ll see the following list: You indicated that you weren’t aware of an exact list of each quantity of combat card (“I don’t know which one I’m missing as there isn’t an exact list”), and I shared that there is indeed an exact list, and it’s printed on the board (it’s actually also printed on page 22 of the rules). I read your original comment, and I did my best given the information provided (there wasn’t actually a question in that comment), both for the current situation and in the future if you realize another card is lost. On the other hand, you need exactly 10 authority tokens and 4 dice per player-if any of them are missing, definitely let us know right away so we can replace them at no cost to you. For example, in Euphoria, 1 missing water token out of 18 isn’t going to impact the game, and it is quite expensive to send even a small token to international backers. That said, we ask for your compassion and understanding if certain types of tokens are missing or broken. *To replace or not to replace: It’s important to us that you get the full and best version of your game, and we will respond to any requests for replacement parts. We can, however, ship to forwarding addresses in the US, Europe, and other regions (a friend or a forwarding service like Shipito). Mexico, South America, and Africa: Due to the high rate of unsuccessful replacement parts shipments to Mexico, South America, and Africa, we can no longer send parts to customers in those regions. If you purchased a game from directly from the Stonemaier Games webstore and the box is damaged, while we can’t replace it, please let us know (send your order number and a photo of the damage to and we’ll find a good home for your copy while we send you another. If your box is damaged in transit: Please contact the retailer (including Amazon, if you purchased from them) from whom you made the purchase to replace the game or receive a partial refund. If a box was damaged during shipping and you ordered it from us, please email the form doesn’t cover your concern, please e-mail Joe at non-English products: Please contact the publisher associated with the product (the probably have a similar form on their website). If you have missing/broken components* in the English version of any of our products, please click on this link to request a replacement.
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